{"id":977,"date":"2023-04-24T10:47:34","date_gmt":"2023-04-24T10:47:34","guid":{"rendered":"https:\/\/marketpos.turkuaz-grup.com\/tr\/?page_id=977"},"modified":"2023-09-03T06:49:31","modified_gmt":"2023-09-03T06:49:31","slug":"canli-destek-nasil-kullanilir","status":"publish","type":"page","link":"https:\/\/marketpos.turkuaz-grup.com\/tr\/marketpos-yardim-merkezi\/canli-destek-nasil-kullanilir\/","title":{"rendered":"MarketPOS Canl\u0131 Destek Nas\u0131l Kullan\u0131l\u0131r?"},"content":{"rendered":"\n<p>MarketPOS uygulamas\u0131ndaki canl\u0131 destek men\u00fcs\u00fc, kullan\u0131c\u0131lara anl\u0131k yard\u0131m ve destek sunar. Ama\u00e7 kullan\u0131c\u0131lar\u0131n sorular\u0131n\u0131 yan\u0131tlamak, sorunlar\u0131 \u00e7\u00f6zmek veya rehberlik sa\u011flamakt\u0131r. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">MarketPOS &#8211; <strong>Mobil Uygulamadaki Canl\u0131 Destek Men\u00fcs\u00fc Kullan\u0131m\u0131:<\/strong><\/h2>\n\n\n\n<ol>\n<li><strong>Canl\u0131 Destek Men\u00fcs\u00fc Eri\u015fimi<\/strong>:  Uygulaman\u0131n sa\u011f \u00fcst k\u00f6\u015fedeki b\u00f6l\u00fcm\u00fcnde &#8220;Canl\u0131 Destek&#8221; veya &#8220;<a href=\"http:\/\/marketpos.turkuaz-grup.com\/tr\/marketpos-yardim-merkezi\/sorun-oneri-nasil-bildirilir\/\">Sorun\/\u00d6neri Bildir<\/a>&#8221; \u015feklinde iki adet se\u00e7enek vard\u0131r. Bu se\u00e7eneklerden birine t\u0131klayarak canl\u0131 destek men\u00fcs\u00fcne eri\u015fim sa\u011flayabilirsiniz.<\/li>\n\n\n\n<li><strong>Canl\u0131 Sohbet Ba\u015flatma<\/strong>: Canl\u0131 destek men\u00fcs\u00fcne girdikten sonra mesaj\u0131n\u0131z\u0131 yazarak canl\u0131 sohbeti ba\u015flatabilirsiniz. Sorun\/\u00d6neri Bildir men\u00fcs\u00fcnden yap\u0131lan mesaj bildirimleri canl\u0131 deste\u011fe otomatik olarak yans\u0131yacakt\u0131r.<\/li>\n\n\n\n<li><strong>Sorununuzu A\u00e7\u0131klama<\/strong>: Canl\u0131 sohbet penceresinde, ya\u015fad\u0131\u011f\u0131n\u0131z sorunu veya ihtiyac\u0131n\u0131z\u0131 detayl\u0131 bir \u015fekilde a\u00e7\u0131klay\u0131n. Bu, destek ekibinin size daha iyi yard\u0131mc\u0131 olabilmesi i\u00e7in \u00f6nemlidir.<\/li>\n\n\n\n<li><strong>Bekleme ve \u0130leti\u015fim<\/strong>: Destek ekibi genellikle belirli bir s\u00fcre i\u00e7inde canl\u0131 sohbeti yan\u0131tlar. Destek ekibi size yan\u0131t verdi\u011finde bu yan\u0131t mobil cihaz\u0131n\u0131zda bildirim olarak size haber verecektir.<\/li>\n\n\n\n<li><strong>Dosya Payla\u015f\u0131m\u0131<\/strong>: Canl\u0131 Destek, destek ekibi ile ekran g\u00f6r\u00fcnt\u00fcleri ve hata dosyalar\u0131 g\u00f6ndermenize olanak tan\u0131r. Bu, sorunun daha h\u0131zl\u0131 ve etkili bir \u015fekilde \u00e7\u00f6z\u00fclmesine yard\u0131mc\u0131 olur.<\/li>\n\n\n\n<li><strong>Destek Talebinin Takibi<\/strong>: Destek ekibi talebinize ili\u015fkin bir kay\u0131t olu\u015fturur. Bu kay\u0131t teknik ekibimiz taraf\u0131ndan tamamland\u0131\u011f\u0131nda destek ekibimiz size bilgi verecektir.<\/li>\n<\/ol>\n\n\n\n<p>MarketPOS uygulamas\u0131ndaki canl\u0131 destek men\u00fcs\u00fc, kullan\u0131c\u0131lar\u0131m\u0131z\u0131n sorular\u0131n\u0131 yan\u0131tlamak, sorunlar\u0131 \u00e7\u00f6zmek ve rehberlik yapmak i\u00e7in uzman ki\u015filerden olu\u015fur. Amac\u0131m\u0131z kullan\u0131c\u0131 deneyimini art\u0131rmak ve m\u00fc\u015fteri memnuniyetini sa\u011flamakt\u0131r.<\/p>\n\n\n\n<div style=\"height:62px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"300\" height=\"533\" src=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/08\/1691503037352.png\" alt=\"\" class=\"wp-image-998\" srcset=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/08\/1691503037352.png 300w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/08\/1691503037352-169x300.png 169w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/08\/1691503037352-34x60.png 34w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure><\/div>\n\n\n<p class=\"has-text-align-center\">Uygulamada sa\u011f \u00fcst k\u00f6\u015fede bulunan men\u00fcde Canl\u0131 Destek sekmesine dokunun.<\/p>\n\n\n\n<div style=\"height:62px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/08\/2-576x1024.jpg\" alt=\"\" class=\"wp-image-999\" style=\"width:307px;height:546px\" width=\"307\" height=\"546\" srcset=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/08\/2-576x1024.jpg 576w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/08\/2-169x300.jpg 169w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/08\/2-768x1365.jpg 768w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/08\/2-864x1536.jpg 864w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/08\/2-34x60.jpg 34w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/08\/2.jpg 1080w\" sizes=\"(max-width: 307px) 100vw, 307px\" \/><\/figure><\/div>\n\n\n<p class=\"has-text-align-center\">A\u00e7\u0131lan chat alan\u0131nda bize sorun\/\u00f6neri veya destek istedi\u011finiz konuyu yaz\u0131p g\u00f6nderebilirsiniz.<\/p>\n\n\n\n<div style=\"height:62px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-01-at-17.14.38-576x1024.jpeg\" alt=\"\" class=\"wp-image-1418\" style=\"width:310px;height:551px\" width=\"310\" height=\"551\" srcset=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-01-at-17.14.38-576x1024.jpeg 576w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-01-at-17.14.38-169x300.jpeg 169w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-01-at-17.14.38-768x1366.jpeg 768w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-01-at-17.14.38-864x1536.jpeg 864w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-01-at-17.14.38-34x60.jpeg 34w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-01-at-17.14.38.jpeg 899w\" sizes=\"(max-width: 310px) 100vw, 310px\" \/><\/figure><\/div>\n\n\n<p class=\"has-text-align-center\">Destek ekibimiz yan\u0131t verdi\u011finde okunmam\u0131\u015f mesajlar size bildirim olarak g\u00f6r\u00fcnecektir.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.bupos\"><img decoding=\"async\" loading=\"lazy\" width=\"300\" height=\"116\" src=\"http:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2020\/06\/google-play-badge-300x116-1.png\" alt=\"\" class=\"wp-image-79\" srcset=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2020\/06\/google-play-badge-300x116-1.png 300w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2020\/06\/google-play-badge-300x116-1-155x60.png 155w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><figcaption class=\"wp-element-caption\"><strong>\u00dccretsiz Deneyin<\/strong><\/figcaption><\/figure><\/div>\n\n\n<div style=\"height:62px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>MarketPOS uygulamas\u0131ndaki canl\u0131 destek men\u00fcs\u00fc, kullan\u0131c\u0131lar\u0131m\u0131za h\u0131zl\u0131 ve etkili bir \u015fekilde yard\u0131m sa\u011flama imkan\u0131 sunar. <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":733,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.13 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MarketPOS Canl\u0131 Destek Nas\u0131l Kullan\u0131l\u0131r? - MarketPOS<\/title>\n<meta name=\"description\" content=\"MarketPOS uygulamas\u0131ndaki canl\u0131 destek men\u00fcs\u00fc, kullan\u0131c\u0131lara anl\u0131k yard\u0131m ve destek sunarak sorular\u0131n\u0131 yan\u0131tlamak, sorunlar\u0131 \u00e7\u00f6zmek veya rehberlik sa\u011flamak amac\u0131yla kullan\u0131l\u0131r.\" \/>\n<meta name=\"robots\" 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