{"id":804,"date":"2022-08-06T06:51:40","date_gmt":"2022-08-06T06:51:40","guid":{"rendered":"http:\/\/marketpos.turkuaz-grup.com\/tr\/?page_id=804"},"modified":"2023-10-26T08:00:11","modified_gmt":"2023-10-26T08:00:11","slug":"sorun-oneri-nasil-bildirilir","status":"publish","type":"page","link":"https:\/\/marketpos.turkuaz-grup.com\/tr\/marketpos-yardim-merkezi\/sorun-oneri-nasil-bildirilir\/","title":{"rendered":"Sorun\/\u00d6neri nas\u0131l bildirilir?"},"content":{"rendered":"\n<p>MarketPOS (Point of Sale) uygulamas\u0131nda &#8220;Sorun\/\u00d6neri Bildirme&#8221; \u00f6zelli\u011fi, sistem y\u00f6neticileri veya \u00e7al\u0131\u015fanlar\u0131n kar\u015f\u0131la\u015ft\u0131klar\u0131 sorunlar\u0131 veya \u00f6nerileri kolayca iletebilmelerini sa\u011flayan bir \u00f6zelliktir. Bu \u00f6zellik, i\u015fletme sahipleri ve y\u00f6neticileri i\u00e7in \u00f6nemli bir ara\u00e7 olarak i\u015flev g\u00f6r\u00fcr ve ayr\u0131ca m\u00fc\u015fteri geri bildirimlerine h\u0131zl\u0131 yan\u0131tlar verme ve i\u015fletme s\u00fcre\u00e7lerini geli\u015ftirme imkan\u0131 sa\u011flar.<\/p>\n\n\n\n<p><strong>Sorun\/\u00d6neri Bildirme \u00d6zelli\u011fi: \u0130\u015fletmeniz i\u00e7in Sesinizi Duyurun!<\/strong><\/p>\n\n\n\n<p>M\u00fc\u015fteri memnuniyeti ve i\u015fletme geli\u015fimi i\u00e7in en de\u011ferli geri bildirimi sizin sa\u011flad\u0131\u011f\u0131n\u0131z\u0131 biliyor muydunuz? MarketPOS Sat\u0131\u015f uygulamam\u0131z\u0131n &#8220;Sorun\/\u00d6neri Bildirme&#8221; \u00f6zelli\u011fi ile i\u015fletmenizin daha iyi olmas\u0131 i\u00e7in sesinizi duyurman\u0131z \u00e7ok daha kolay. \u0130\u015fte bu \u00f6zelli\u011fin sizin ve i\u015fletmeniz i\u00e7in sundu\u011fu avantajlar:<\/p>\n\n\n\n<p><strong>M\u00fc\u015fteri Memnuniyeti Odakl\u0131 \u00c7\u00f6z\u00fcmler:<\/strong> Sipari\u015flerde ya\u015fad\u0131\u011f\u0131n\u0131z sorunlar\u0131 veya i\u015fletme deneyimine dair \u00f6nerilerinizi an\u0131nda ileterek, i\u015fletmemizi sizin i\u00e7in daha iyi hale getirebilmemize yard\u0131mc\u0131 olun. Hatal\u0131 sipari\u015flerden teknik sorunlara kadar her konuda bize ula\u015fabilirsiniz.<\/p>\n\n\n\n<p><strong>H\u0131zl\u0131 ve Etkili Yan\u0131tlar:<\/strong> Bildiriminizi ald\u0131ktan sonra ekibimiz hemen harekete ge\u00e7er ve sorununuzu \u00e7\u00f6zmek i\u00e7in ellerinden geleni yapar. B\u00f6ylece i\u015fletmenizde ya\u015fad\u0131\u011f\u0131n\u0131z olumsuz deneyimleri en aza indirir ve m\u00fc\u015fteri memnuniyetini art\u0131rabilirsiniz.<\/p>\n\n\n\n<p><strong>\u0130\u015fletme Geli\u015fimi \u0130\u00e7in De\u011ferli \u0130pu\u00e7lar\u0131:<\/strong> \u00d6nerileriniz, i\u015fletmenizin hangi alanlarda daha iyi olabilece\u011fine dair bize \u00f6nemli bilgiler sunar. \u0130\u015fletmenizin zay\u0131f noktalar\u0131n\u0131 belirler daha iyi bir hizmet sunar, \u00fcr\u00fcn yelpazenizi geli\u015ftir veya m\u00fc\u015fteri deneyimini iyile\u015ftirebilirsiniz.<\/p>\n\n\n\n<div style=\"height:47px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>ADIMLAR:<\/p>\n\n\n\n<p>1- B\u00fct\u00fcn sayfalarda g\u00f6z\u00fcken sa\u011f \u00fcstteki \u00fc\u00e7 noktaya dokunun ve Sorun\/\u00d6neri Bildir (e-posta) sekmesini se\u00e7in.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"576\" height=\"1024\" data-id=\"1665\" src=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-2-576x1024.jpeg\" alt=\"\" class=\"wp-image-1665\" srcset=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-2-576x1024.jpeg 576w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-2-169x300.jpeg 169w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-2-768x1366.jpeg 768w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-2-864x1536.jpeg 864w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-2-34x60.jpeg 34w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-2.jpeg 899w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"576\" height=\"1024\" data-id=\"1666\" src=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-1-1-576x1024.jpeg\" alt=\"\" class=\"wp-image-1666\" srcset=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-1-1-576x1024.jpeg 576w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-1-1-169x300.jpeg 169w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-1-1-768x1366.jpeg 768w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-1-1-864x1536.jpeg 864w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-1-1-34x60.jpeg 34w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-1-1.jpeg 899w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/figure>\n<\/figure>\n\n\n\n<div style=\"height:47px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>2- Bildirimi uygulamadaki canl\u0131 destekten g\u00f6ndermek isteseniz bu ayar\u0131 a\u00e7\u0131n. (Burada mail ile bildirim g\u00f6nderim anlat\u0131lacakt\u0131r.)<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"576\" height=\"1024\" src=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-2-1-576x1024.jpeg\" alt=\"\" class=\"wp-image-1667\" srcset=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-2-1-576x1024.jpeg 576w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-2-1-169x300.jpeg 169w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-2-1-768x1366.jpeg 768w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-2-1-864x1536.jpeg 864w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-2-1-34x60.jpeg 34w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.06-2-1.jpeg 899w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/figure>\n\n\n\n<div style=\"height:47px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>3- A\u00e7\u0131lan pencerede bildirim konusunun sorun ya da \u00f6neri oldu\u011funu i\u015faretleyin. Bize ula\u015ft\u0131rmak istedi\u011finiz mesaj\u0131 yaz\u0131n. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"576\" height=\"1024\" src=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07-576x1024.jpeg\" alt=\"\" class=\"wp-image-1668\" srcset=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07-576x1024.jpeg 576w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07-169x300.jpeg 169w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07-768x1366.jpeg 768w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07-864x1536.jpeg 864w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07-34x60.jpeg 34w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07.jpeg 899w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/figure>\n\n\n\n<div style=\"height:47px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>4- G\u00f6ndermek i\u00e7in tamam butonuna dokunun.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"576\" height=\"1024\" src=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07-1-576x1024.jpeg\" alt=\"\" class=\"wp-image-1669\" srcset=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07-1-576x1024.jpeg 576w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07-1-169x300.jpeg 169w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07-1-768x1366.jpeg 768w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07-1-864x1536.jpeg 864w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07-1-34x60.jpeg 34w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07-1.jpeg 899w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/figure>\n\n\n\n<div style=\"height:47px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>5- Cihazdaki mail uygulamas\u0131 otomatik olarak a\u00e7\u0131l\u0131r. \u0130\u00e7eri\u011fine m\u00fcdahale etmeden G\u00f6nder butonuna dokunun.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"576\" height=\"1024\" src=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07-2-576x1024.jpeg\" alt=\"\" class=\"wp-image-1670\" srcset=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07-2-576x1024.jpeg 576w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07-2-169x300.jpeg 169w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07-2-768x1366.jpeg 768w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07-2-864x1536.jpeg 864w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07-2-34x60.jpeg 34w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2023\/09\/WhatsApp-Image-2023-09-15-at-16.40.07-2.jpeg 899w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/figure>\n\n\n\n<div style=\"height:47px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.bupos\"><img decoding=\"async\" loading=\"lazy\" width=\"300\" height=\"116\" src=\"http:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2020\/06\/google-play-badge-300x116-1.png\" alt=\"\" class=\"wp-image-79\" srcset=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2020\/06\/google-play-badge-300x116-1.png 300w, https:\/\/marketpos.turkuaz-grup.com\/tr\/wp-content\/uploads\/sites\/2\/2020\/06\/google-play-badge-300x116-1-155x60.png 155w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><figcaption class=\"wp-element-caption\"><strong>\u00dccretsiz Deneyin<\/strong><\/figcaption><\/figure><\/div>\n\n\n<div style=\"height:102px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Yard\u0131m ile ilgili videomuzu buradan izleyebilirsiniz.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Sorun\/\u00d6neri nas\u0131l bildirilir?\" width=\"770\" height=\"433\" src=\"https:\/\/www.youtube.com\/embed\/M1mUybce0S0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>MarketPOS (Point of Sale) uygulamas\u0131nda &#8220;Sorun\/\u00d6neri Bildirme&#8221; \u00f6zelli\u011fi, sistem y\u00f6neticileri veya \u00e7al\u0131\u015fanlar\u0131n kar\u015f\u0131la\u015ft\u0131klar\u0131 sorunlar\u0131 veya \u00f6nerileri kolayca iletebilmelerini sa\u011flayan bir \u00f6zelliktir.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":733,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.13 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Sorun\/\u00d6neri nas\u0131l bildirilir? - MarketPOS<\/title>\n<meta name=\"description\" content=\"MarketPOS (Point of Sale) uygulamas\u0131nda &quot;Sorun\/\u00d6neri Bildirme&quot; \u00f6zelli\u011fi, sistem y\u00f6neticileri veya \u00e7al\u0131\u015fanlar\u0131n kar\u015f\u0131la\u015ft\u0131klar\u0131 sorunlar\u0131 veya \u00f6nerileri kolayca iletebilmelerini sa\u011flayan bir \u00f6zelliktir.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/marketpos.turkuaz-grup.com\/tr\/marketpos-yardim-merkezi\/sorun-oneri-nasil-bildirilir\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sorun\/\u00d6neri nas\u0131l bildirilir? - MarketPOS\" \/>\n<meta property=\"og:description\" content=\"MarketPOS (Point of Sale) uygulamas\u0131nda &quot;Sorun\/\u00d6neri Bildirme&quot; \u00f6zelli\u011fi, sistem y\u00f6neticileri veya \u00e7al\u0131\u015fanlar\u0131n kar\u015f\u0131la\u015ft\u0131klar\u0131 sorunlar\u0131 veya \u00f6nerileri kolayca iletebilmelerini sa\u011flayan bir \u00f6zelliktir.\" \/>\n<meta property=\"og:url\" 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